Shipping policy

We understand how exciting it is to receive your order. At Hawthorne & Lane, every effort is made to ensure the shipping process is as smooth and straightforward as possible.

Average processing and delivery time

Our aim is to offer a thoughtful balance between quality and value. For this reason, pieces are shipped directly from our fulfillment partners. This allows us to reduce costs related to handling, storage, packaging, and transportation, while keeping our pricing fair.

All orders are typically processed within 24 hours, with an average delivery time of 7–14 business days.

Questions about your order?

If you have any questions regarding your order, please feel free to contact our support team or email us at:

info@hawthorneandlane.com

We understand the importance of knowing when your order will arrive, and we do our best to meet the timelines outlined above. Please note that unexpected circumstances, such as weather conditions or carrier delays, may occasionally affect delivery times.

Thank you for your patience and for being part of this final chapter.